Effective 12 September 2026
These terms govern purchases from www.pbleads.co.uk and use of the PB Leads website. Please read them before placing an order. Nothing in these terms removes or limits a consumer's statutory rights.
1. About PB Leads
The seller is Robert West trading as PB Leads. Our address is 4 Burnleigh Gardens, New Milton, Hampshire, BH25 5RE, United Kingdom. You can contact us at pbleads@outlook.com.
2. Scope of these terms
These terms apply to goods sold through www.pbleads.co.uk. The website is intended mainly for consumers buying fishing tackle for personal use. If you buy wholly or mainly for business purposes, tell us before ordering because different terms may need to apply.
3. Product information
We take reasonable care to describe each product accurately. PB Leads fishing weights are made to order. Coating colour, texture and surface appearance may vary slightly between batches or from screen images because of the production process and display settings. These normal variations do not permit us to supply goods that are materially different from their description.
Weights and finishes available for selection, the quantity supplied and the current price are shown on the relevant product page. Product images are illustrative until or unless the listing states that the image shows the exact item being supplied.
4. Lead product safety and lawful use
PB Leads products contain lead unless the product description expressly says otherwise. Lead is toxic. These products are fishing tackle, not toys. Keep them away from children, pets, food and drink. Do not place them in the mouth. Wash your hands after handling them and before eating, drinking or smoking. Do not melt, drill, file or otherwise process them in a way that could create lead fumes or dust.
Use and dispose of tackle responsibly. You are responsible for following national and local fishing byelaws, fishery rules and any restrictions that apply where you fish. Product availability on the website does not mean that every weight or tackle configuration may lawfully be used in every location.
5. Placing an order
Review the products, selections, delivery address and total price before submitting an order. Placing an order is an offer to buy. A contract is formed when we send an order confirmation accepting the order. The confirmation is sent to the email address supplied at checkout and should be saved for your records.
We may decline or cancel an order before dispatch if a product is unavailable, payment is not authorised, delivery is not reasonably possible, the order appears fraudulent, or an obvious pricing or listing error has occurred. If we cancel after taking payment, we will refund the amount paid.
6. Made-to-order production
All PB Leads products are made to order. Please allow up to 10 calendar days after order acceptance before dispatch. This is a production period, not a carrier delivery estimate. We will contact you if we reasonably expect a material delay.
7. Prices, VAT and payment
Prices are stated in pounds sterling. Robert West trading as PB Leads is not registered for VAT. VAT is therefore not charged separately and we cannot issue a VAT invoice. The product total and delivery charge are shown before payment.
Payment is taken using the payment methods shown at checkout. Payment services are provided through Shopify and its payment partners. Their additional service or privacy terms may apply, but PB Leads remains the seller of the goods.
8. Delivery
We currently accept online delivery orders to UK addresses supported by checkout. UK delivery charges are calculated from the combined product weight and are set out in the PB Leads Shipping Policy. European delivery may be available only by prior emailed quote.
We aim to deliver within 30 days after the order is placed unless we agree another date with you. Carrier times and tracking estimates are estimates rather than guarantees. If delivery is materially delayed, the rights described in the Shipping Policy and applicable law apply.
9. Delivery address, risk and ownership
You must provide a complete and accurate delivery address. Contact us promptly if it needs correcting. We are responsible for the goods until they are delivered to you or a person you have identified to receive them. Ownership passes when we receive full payment.
10. Cancellation, returns and refunds
The PB Leads Returns Policy explains the right to cancel an eligible online order within 14 days after delivery, how to return goods and when refunds are made. The Returns Policy forms part of these terms.
11. Faulty goods
We have a legal duty to supply goods that are of satisfactory quality, fit for purpose and as described. Contact us if there is a problem. Nothing in these terms limits the remedies available under the Consumer Rights Act 2015.
12. Website availability and errors
We try to keep the website accurate and available, but may correct content, suspend access for maintenance or change the range without notice. We will not change a contract already accepted except as permitted by these terms or agreed with you. If an obvious error affects an order, we will contact you and offer a correction or cancellation with a refund.
13. Promotions
Discount codes and promotions are subject to their stated conditions, availability and closing date. Unless stated otherwise, they cannot be exchanged for cash or combined. Cancelling or returning part of an order may affect whether the remaining order still qualifies for a promotion.
14. Our responsibility
We are responsible for loss or damage that is a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable when the contract was formed.
We do not exclude or limit liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or liability under consumer protection law. If you use goods for commercial purposes, we are not responsible for business losses such as loss of profit, revenue, business opportunity or data, to the extent the law permits.
15. Events outside reasonable control
We are not responsible for delay caused by an event outside our reasonable control. We will take reasonable steps to reduce the effect of the delay and tell you where a significant delay is expected. Your legal rights, including any right to cancel for late delivery, are not affected.
16. Personal information
We handle personal information as described in the PB Leads Privacy Policy. Shopify and payment or delivery providers may also process information needed to operate checkout, take payment and fulfil the order.
17. Intellectual property and website use
The PB Leads name, logos, site design, product text and original website content belong to Robert West or are used with permission. You may view and print content for personal shopping or record keeping. You must not copy, resell, scrape, misuse or exploit the website or its content without permission, except where the law allows.
18. Changes to these terms
We may update these terms for future orders. The terms in force when we accept an order apply to that order. Any change required by law may apply as the law provides.
19. Severability and waiver
If a court finds part of these terms unlawful or unenforceable, the remaining parts continue to apply. A delay in enforcing a right does not waive that right.
20. Governing law and complaints
Contact pbleads@outlook.com first so we can try to resolve a complaint. These terms are governed by the law of England and Wales. Consumers living in Scotland or Northern Ireland retain any mandatory protections and rights to bring proceedings in their local courts.